Returns & Exchanges

At VOS Natural Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return policy for products in their original, unopened condition. If your natural skincare experience isn't perfect, we are here to help you find the right solution for your beauty routine.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.